How Silverfin helped Deloitte Ireland harness power data

“If you can’t provide your clients with the relevant information and analysis they need to conduct their business operations, they’ll simply go elsewhere.” — Brian Murphy, Partner at Deloitte.

We spoke with Brian Murphy, Partner in the Consumer & Technology Business (CTB) team within Deloitte Ireland’s Audit & Assurance practice, to learn how Silverfin has helped to transform the accounts production process for more than 1000 clients of the firm’s Deloitte Private business.

Can you tell us about Deloitte Ireland?

Deloitte Ireland employs up to 3,000 people providing audit, tax, consulting, and corporate finance services to public and private clients spanning multiple industries. The firm focuses on delivering solutions and insights to address complex business challenges.

Businesses of all shapes and sizes are undergoing significant digital transformation. Deloitte is constantly looking at its ecosystem to identify innovative companies, whether new or established, to help deliver the best solutions for clients’ needs.

What challenges were you looking to address?

The accounts production process for Deloitte Private business clients (privately owned companies) previously relied on a manual process that was time-consuming and no longer appropriate for the speed and efficiency required.

“It was important to identify a solution that would work for multiple teams and that everyone could get behind.”

Brian Murphy’s role is specifically geared around identifying potential solutions, testing them to ensure they add genuine value to Deloitte, and then rolling these solutions out as seamlessly as possible across the firm. It was important to identify a solution that would work for multiple teams and that everyone could support.

A solution was needed to enable processing of financial statements more quickly, easily, and accurately than before. Data is the lifeblood of all professional services firms, and Deloitte needed to ensure it could access and analyse clients’ data easily, to provide expert insight, help interpret the data, and identify how these insights can transform businesses. The firm sought a partner to help put technological systems in place to do this quickly, easily, and at scale.

Several months were spent assessing different tools on the market to find the right fit—a solution that would make the accounts production process as seamless and accurate as possible for Deloitte Private clients.

“When we spoke to Silverfin, the team took the time to understand our particular challenges. A key differentiator with Silverfin was the ability to customise the tool according to what we needed.”

Why were you so impressed with Silverfin?

When speaking to Silverfin, the team took the time to understand Deloitte’s particular challenges. A key differentiator with Silverfin was the ability to customise the tool according to Deloitte’s needs. This was a major selling point, as it meant Deloitte could play a strong part in designing its own platform instead of having to change internal processes to fit around the tool itself.

“Our partnership with Silverfin has helped us add value to the services we offer our clients.”

What impact has Silverfin had on the firm?

The partnership with Silverfin has helped Deloitte add value to the services offered to clients. With a set, repeatable system and templates in place, staff can focus on adding genuine value, instead of spending time completing the nuts and bolts of accounts production.

Deloitte can move forward with confidence, focusing on what truly matters to both clients and the business.