Silverfin

Silverfin Insights: New Features and Improvements

Silverfin has enhanced its Insights module—an advanced tool for analyzing centralized client data across portfolios—by introducing features like recently used and recommended queries, improved date selection, and background processing for faster, more intuitive data querying, enabling users to efficiently monitor KPIs, compliance, deadlines, and regulatory impacts across their client base.

New and Improved Silverfin Insights

We gathered some great customer feedback recently on how we could improve our Insights module. Now it’s time to reveal the results!

What is Insights?

Insights is a powerful tool that lets you analyse data across your whole client portfolio. There’s no need to manually interrogate an individual client’s Xero or Quickbooks instance, or any other system. Because all your data is centralised and standardised in Silverfin, it’s available to you in just a few clicks.

With Insights, you can set up automated triggers to notify the portfolio owner when certain KPIs, thresholds, or other triggers have been met. For example, when a client has gone over the VAT registration threshold, or the director’s loan account has gone overdrawn.

How Did We Enhance It?

We wanted to make it simpler and faster to query the data. Here’s what’s new:

  • Recently used queries: Users can instantly access their most relevant queries. (Also, we renamed Segments to Queries for clarity.)
  • Recommended queries: Get a helping hand and inspiration by seeing commonly used queries for firms like yours.
  • Date selection: The feature is now more intuitive, allowing you to quickly query specific periods or financial years.
  • Speed improvements: Complex queries now process in the background, so you can continue working in Silverfin and return to get the results whenever you want.

How Insights Can Help You

Insights is a sophisticated tool with many possibilities. Here are some ways customers are getting value from it:

  1. 1.Identifying clients that may be affected by changes to rules and regulations.
  2. 2.Monitoring key tasks across their portfolio to plan work more effectively.
  3. 3.Checking if any employees are struggling to meet deadlines and whether assistance is needed.
  4. 4.Spotting and following up on non-compliant files.
  5. 5.Finding examples of how colleagues have dealt with certain scenarios and learning how to handle them in your own files.
  6. 6.Checking that the firm is meeting quality standards.
  7. 7.Identifying client files with issues that could warrant a coordinated advisory campaign.
  8. 8.Tracking KPIs across clients and setting alerts for specific situations to communicate proactively.

There are more improvements planned, so watch this space!